TaoVella Obsidian Taoist YinYang Taiji Good Fortune & Protection Necklace

Shipping Policy

At TaoVella, we are committed to providing you with the best shipping options. We ship to hundreds of customers every day, ensuring that we always offer the highest level of responsiveness.

1. Can TaoVella ship to my country?

We can ship to almost every country in the world, with the exception of the following countries due to shipping restrictions. We are deeply sorry for this and will continue to work on it.

Bahamas

Yemen

Cuba

Iran

Sudan

Syria

2. How much is the shipping cost?

Orders over $69.99 qualify for free shipping. Otherwise, standard shipping costs $69.99 If you choose express shipping, it starts at $29.99.

PS: During promotional seasons, we offer site-wide free shipping promotions. Stay tuned!

Note:
1. “Orders over $69.99 free shipping” applies only to regular-priced items, not to free items.
2. The $18 shipping fee for free items is non-deductible. The $18 includes handling fees, shipping costs, and duties. Shipping costs are calculated at checkout and depend on the item’s weight and your delivery location. We strive to keep shipping costs affordable. However, shipping fees are subject to the carrier’s discretion. Therefore, even free items require a shipping fee. We hope this explanation helps. If you have any further questions, please feel free to let us know.

3. How long will it take for my order to arrive?

Total delivery time = Processing time + Shipping time

(Excluding customs delays, weekends, holidays, and any unforeseen circumstances)

Delivery Time

Order Processing: 2-5 business days.

Express Shipping Time (Fedex/DHL): 6-8 business days.

Standard Shipping Time: 7-20 business days.

Incorrect Shipping Information

If you provided an incorrect shipping address or contact details, please contact our customer service within 2 hours.

Please note that customers are responsible for entering the correct shipping address. Once the package has been processed and shipped, we cannot redirect it to a different address.

Contact us at: support@taovella.com

CountryDelivery Time (Business Days)USA, Canada, UK, Mexico, Netherlands, Germany, France, New Zealand, Spain, Denmark, Austria, Sweden, Singapore7-15 daysAustralia, Israel, Switzerland, Latvia, Italy, Portugal, Greece, Cyprus, Hungary, Croatia, Finland, Ireland, Norway, Thailand, Malaysia, Slovakia, Mexico, Brazil, Poland, Vietnam, Lithuania, Belgium, Japan10-20 days

Notes:
1. For other countries not listed, please check the actual checkout page or contact our customer service.
2. This table is for reference only; actual shipping costs and delivery times are subject to the checkout page.

4. How can I track my order?

Once your order has shipped, we will send you an email containing the relevant information. Afterward, you can click: Track My Order to check the shipping status.

If the above page is not working, please visit: https://t.17track.net/en#nums

5. Why has my package been shipped, but the tracking information hasn’t updated?

When products are handmade in Tibet or Nepal and handed over to the carrier, the tracking order number will be uploaded to the order page subsequently.

Due to international shipping, it takes 3-5 days for the package to reach the international transit center airport. During this period, there is no tracking information for inland transportation from Tibet or Nepal to the international transit center. Tracking information will update once the package arrives at the international transit center and is scanned.

So please don’t worry, just wait 3-5 days for the information to update.

6. What if my package doesn’t arrive?

If you still haven’t received your package within 60 days after shipment, please contact us at support@taovella.com. We will reship the package or issue a full refund.

Contact Us

For assistance and inquiries, you can check our FAQs or contact us via:

Email: support@taovella.com

REFUND AND EXCHANGE

Our policy lasts 30 days. We understand how difficult it can be to choose personal items online. Therefore, all orders can be returned/exchanged for a full refund within 30 days, with proof of purchase. Damages caused by regular wear do not qualify for a replacement. Please note you may return most TaoVella items (unused) in their original packaging. The cost of return shipping is not included. Shipping costs and additional service charges such as gift wrap are non-refundable.

However, we will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You’ll receive a refund or replacement once we receive the item back if the item is in stock.

Please note that after an exchange is made, the item(s) do not qualify for refunds. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

Free items from special offers are final sale. Please note that returns and exchanges are not available in this case.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return labels will be provided only for defective products within the policy time.

Return shipping costs vary depending on the product weight, your shipping location, and the express delivery you choose.

Additional non-returnable items:

Gift cards

Personalized products

Sage sticks, candles, and soaps after being opened or used.

Sale items (special offers)

If the item you ordered is damaged/faulty or if you received an incorrect item or missing an item, contact us: support@taovella.com. Please give us an opportunity to serve you better! Our ultimate goal is to be sure you are 100% satisfied. We want to hear from you and know where we could have improved! Send us an email anytime. Thanks so much!

Defective items purchased within 1 year with proof of purchase may request a special promo code for 50% off the same item.

To complete your return, we require a receipt or proof of purchase.

Note: Please do not return your purchase to the address shown on the package.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1 week. All shipping costs of the original order are non-refundable.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@taovella.com.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@taovella.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@taovella.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Returns Without Label

To return your product, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You may use your own shipping method. We highly recommend using a shipper who provides a tracking number so you can track your shipment. Please be sure to retain this tracking number for your records. TaoVella is not responsible for packages lost in transit if sent via a non-trackable carrier.

TaoVella’s Journey of Eastern Good Luck

A Journey to Inner Peace

The story of TaoVella begins with a quest for inner tranquility. On a misty morning, I—TaoVella founder—trekked through the rugged mountains of southern China, seeking my own serenity. The whispering pines and rustling bamboo seemed to cradle secrets spanning a thousand years. At the mountain’s peak, I encountered Master Wang, a reclusive Eastern sage devoted to the laws of natural energy. He sat motionless on a rock, immersed in nature’s rhythm, his presence radiating a profound calm. We didn’t approach or disturb him, only watched from afar. In that moment, a long-forgotten peace washed over me, as if time itself had paused.

A Fireside Revelation

Later, we met beside the fireplace in the wooden house. I couldn’t resist pouring out the confusions of modern people to Master Wang: “Master, I’m searching for the meaning of life, the meaning of my existence, and I feel so lost?” Master Wang listened quietly, the firelight glowing on his serene face. He paused to think, then said gently, “Meaning isn’t out there—it’s within your inner self. Life has its own rhythm; go along with it, don’t force it, and the mist will part. After darkness, there’s always light. Being lost is just a guide—be your true self, live out your real you.”

Then he handed me a string of runic beads, etched with ancient patterns. He told me to put it on and feel the peaceful power of nature. The moment I wore it, it was as if a clear stream surged through me, sweeping away my jumbled thoughts. A few days later, I found my heart had grown much calmer. It was the energy of those beads that changed me. All of a sudden, I had an idea: What if I could let Eastern magic help more people? That’s when I discovered my mission: “Enjoy Eastern magic, release the extraordinary within you.”

I went back to Master Wang to share my thoughts. He listened quietly again, then smiled and nodded. “Your mission,” he said, “is exactly my dream too. This is the purpose of my practice, and it’s the meaning of life.” With that, he resolved to use his lifelong secret arts and Eastern philosophical ideas to craft a “Heart of Nature” thought-energy form, infusing the mysterious power of Taoism into ornaments and using philosophy to awaken the world.

And so, a brand was born: “TaoVella.” “Tao” stands for the wisdom of nature, and “Vella” is that instant when you touch Eastern magic, lifting its mysterious veil and feeling its power change you.

A Shared Dream Becomes Reality

Inspired, I returned to Master Wang with a mission: “Enjoy Eastern Magic, Unleash Your Extraordinary.” I shared my vision of offering modern people the power to choose a better life. He listened quietly, then smiled. “Your mission mirrors my dream,” he said. “It’s the purpose of my practice.” With a lifetime of mastery, he wove his secret techniques and Eastern philosophy into the “Heart of Nature” energy system, infusing Daoist mysteries into jewelry to enlighten and uplift. Thus, TaoVella was born. “Tao” embodies the wisdom of nature; “Vella” is the moment you touch this magic, unveiling its transformative essence.

Bringing Ancient Wisdom to Today

Back in the city, I founded TaoVella with Master Wang’s blessing, determined to illuminate modern lives with five thousand years of Eastern heritage and artistry. “Tao” signifies the origin of all things, reflecting every personal journey; “Vella” is the unseen force awaiting discovery, unlocked only through feeling its wonder. Under Master Wang’s guidance, I crafted bracelets blending ancient craftsmanship with modern design, sharing them with friends.

Sarah, a designer buried under deadlines, wore a crystal rune bracelet and said, “A cool calm flowed through me, like magic whispering in my ear—work smoothed out, and inspiration returned.”

Mark, a new father plagued by worry, chose a sandalwood necklace infused with herbal wisdom by Master Wang. He beamed, “The day I wore it, peace settled in—clients found me more convincing, business flowed, and prosperity grew.”

Lisa, exhausted by life’s demands, lit mugwort incense and wore a crystal bracelet, saying, “My home feels cleansed by magic; the scent lifts me, and I wake up energized.” These pieces—rune bracelets, crystal necklaces, incense holders—carry the authentic power of the East..

More Than Jewelry, A Life’s Nourishment

TaoVella is more than adornments; it’s an Eastern magic gift, a source of vitality for your life. I’m enthralled by Daoist philosophy: flowing with nature dissolves struggles with wisdom, yin-yang unveils hope in shadows, and elemental energy (metal, wood, water, fire, earth) blesses your path with ease and abundance. That bracelet changed me, just as it did Sarah, Mark, and Lisa. Sarah now faces each day with creative fire, Mark hangs his necklace in his car as a talisman of luck, and Lisa’s home has become a haven friends cherish. This energy soothes stress into calm, lights a path through confusion, and rekindles hope in weary hearts. It dwells in every crystal’s gleam, every rune’s groove, every wisp of sandalwood smoke—a real force bestowed by Master Wang’s ancient secrets.

An Invitation to Your Extraordinary

Gazing at the mountains from his hut, Master Wang once told me, “Eastern magic has flowed through millennia. It doesn’t demand change—it guides you to your truest self.” This gentle wisdom inspired TaoVella. Now, this mysterious energy rests in your hands. Every rune bracelet, every crystal necklace, is a five-thousand-year testament to Daoist philosophy—and the dawn of your new chapter. Are you ready to let this Eastern magic empower your own extraordinary story?

Join TaoVella’s mission and experience the transformation brought by Eastern magic.

At the core of Taoism lies a powerful ancient spiritual practice that goes beyond mere belief; it is a force that transforms destiny and balances energies. TaoVella brings you Taoist Blessing Rituals, guided by experienced Taoist priests, who use ancient Chinese chants, mantras, and rituals to summon the cosmic forces and divine blessings, helping you achieve balance, prosperity, health, and spiritual peace.

The Ancient Roots of Taoist Rituals

Taoism, a profound spiritual tradition that has existed for over 3,000 years, is dedicated to understanding and mastering Qi (Chi), the vital energy that connects all things in the universe. Taoist rituals are designed to harmonize your energy with the forces of nature, helping you achieve peace and balance. Through sacred chants and ceremonies, Taoist priests combine ancient wisdom with the principles of yin-yang and the Five Elements (Wood, Fire, Earth, Metal, Water), to mobilize powerful cosmic energy, transform your life path, and create positive change.

Historically, Chinese emperors and nobles have often relied on Taoist priests for blessing rituals to enhance their power, protect their health and prosperity, and even appease the spirits of the departed. For instance, Emperor Taizong of the Tang Dynasty and emperors of the Ming Dynasty depended on Taoist priests to perform critical blessings, ensuring the stability and prosperity of their nations.

Blessings from the Gods

The core of Taoist rituals lies in the secret methods of Taoist priests, who communicate directly with the gods to receive their blessings. Taoist belief includes numerous deities, each governing different aspects of life and offering blessings in various areas. For example:

1、The God of Wealth (Caishen): Governs wealth and prosperity, attracting financial abundance and removing financial obstacles.

2、Wenchang Dijun: The patron god of education and career, helping enhance personal wisdom and career development.

3、Chenghuang Shen: Guardian of households and communities, providing protection and peace, especially beneficial for family health and harmony.

4、The Medicine King, Sun Simiao: Governs health and healing, praying for physical recovery and warding off illness.

Taoist priests invoke the blessings of these gods, drawing upon cosmic energy and divine power to help us resolve difficulties, transform our fate, and enhance personal and family fortune.

How Taoist Blessings Can Change Your Destiny

Each Taoist ritual, led by a Taoist priest, is tailor-made to suit your needs, whether it's removing negative energy, attracting wealth, restoring health, or appeasing the departed. These ancient rituals, through sacred chants, ceremonies, and the harmonization of energies, help you achieve a true transformation of your destiny.

Through Taoist blessings, you can:

1、Remove obstacles in your career and relationships, helping you achieve clearer paths and smoother progress.

2、Attract wealth and prosperity, aligning your energy with opportunities for success.

3、Bring peace to the departed, helping the souls of loved ones find comfort and rest.

4、Enhance health, alleviate illness, restore vitality, and maintain physical harmony.

5、Drive away bad luck and negative energy, resolving challenges and shifting the flow of your fortune.

6、Improve your luck, providing spiritual guidance to make wiser, more harmonious decisions.

By receiving these blessings, you will tap into the ancient energy of Taoist rituals, combining ancient mantras with powerful ceremonies to create real, tangible effects. Whether it’s enhancing wealth, protecting health, or helping you overcome obstacles, these rituals are designed to align your energy with the natural flow of the universe, helping you achieve your life goals.

Unlock Your Spiritual Power

At TaoVella, we offer you the opportunity to experience the transformative power of Taoism. Through sacred blessings, whether for wealth, health, spiritual protection, or even to bring peace to departed loved ones, we provide you with a direct connection to the mystical arts of Taoism that have been practiced for over 3,000 years.

These blessings are not just ceremonies; they are designed to transform your energy, help you adjust your life path, and provide you with tools to change your destiny. Let Taoism guide you through life’s challenges, helping you unlock your inner strength, achieve your desired wealth, and find peace both physically and spiritually.